Support
How many videos can I export for free?
Three. Every export that finishes counts; one you cancel, or one that stops because you left the app, does not. After three, OneShot Pro gives you unlimited exports.
What does OneShot Pro cost?
Pro is available monthly, yearly, or as a single lifetime purchase. Prices are shown in the app in your local currency before you buy.
I bought Pro. How do I get it on another device, or after reinstalling?
Open OneShot, start an export, and tap Restore Purchases on the Pro screen. You need to be signed in with the same Apple Account you bought it with.
How do I cancel a subscription?
On your iPhone, open Settings, tap your name, then Subscriptions, and choose OneShot Pro. Cancel at least 24 hours before it renews. You keep Pro until the end of the period you have paid for. Apple handles all billing and refunds; you can ask Apple for a refund at reportaproblem.apple.com.
My export stopped part way.
Keep OneShot open while it exports. iPhone does not let an app keep drawing video in the background, so switching to another app stops the export. Start it again and stay in OneShot until it finishes.
Where are my projects stored?
Only on your iPhone. OneShot has no servers and no account. Deleting the app deletes your projects, so export anything you want to keep first.